We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
We do not store credit card information, we securely submit credit card information to our bank for processing.
Any personal information received will only be used to fill your order and payment process and to alert you to VIP offers. We will not
sell or redistribute your information to anyone. We take your privacy seriously and will take all measures to protect your personal information.
Allow up to 2 business days handling time for packing and lodging. Depending on your location and delivery size, your package will be sent with Couriers please, Sendle, Fastway or Australia post. After checkout, you will be provided a tracking number (via email or your PayPal account) and all further delivery information will be available only from the links sent to your email address.
Items such as some speakers and subwoofers are too heavy to be covered by the standard shipping fee and have are calculated by weight at checkout.
We have three different dispatch locations in Western Australia (main warehouse), Victoria and in Queensland.
As stock varies at different times at each location, your order may be shipped from either, though we will endeavor always to send your order from your closest dispatch center so it arrives to you sooner.
Due to the large mass of some items (subwoofers, speaker enclosures etc.) there are some exclusions to Aus Post delivery and these items are marked at point of sale.
Some of our items are dispatched from outside of Australia to any address worldwide. These are marked with delivery options at checkout.
Please email email@example.com for an international shipping quote before making your purchase for delivery addresses outside of Australia.